Tech Support

Persistent Solution Technical Support is the united single point of contact for all customer support queries and issues. Our technical support is geographically spread out, with techies located at strategic locations across the globe. We operate 24×7 and staffed by expert technical support engineers who deliver multi-level tech support, case management and problem resolution. Performing as the pivotal point for all communication and case escalations, our techies consult and advise both the mission-critical account team and key customer contacts. Resulting in a quick response and resolution of a customer’s technical problems. Furthermore, when cases are more complex, they are assigned to our Level 2 technical support engineers and product professionals for rapid investigation and resolution.